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Discover the recommended rates.

FIRST IGNITION RATES

Find out what are the recommended rates for First Ignition (Test)

INTERVENTION TYPEAIRIDRO
FIRST IGNITION OF THE PELLET PRODUCT70 EURO IVA INCLUDED80 EURO IVA INCLUDED
FIRST IGNITION OF PELLET / WOOD PRODUCT90 EURO VAT INCLUDED
FIRST IGNITION WOOD PRODUCT60 EURO VAT INCLUDED80 EURO VAT INCLUDED
  • The amounts refer to interventions carried out within 40 km.
  • The amount indicated for the first start-up is flat-rate and already includes the right to call and mileage reimbursement.
  • Rates are indicative and subject to change depending on the particular nature of the intervention (urgency, location difficult to reach, positioning and particular installation of the product, etc.)
  • In case of intervention to be carried out on a product without registration of the Certificate of Guarantee on the website www.klover.it by the Consumer, the CAT may request a refund of € 15 (including VAT) for the registration of the same, necessary for the purposes the validity and effectiveness of the Klover Guarantee.
  • All work carried out on a product without registration of the Certificate of Guarantee on the website www.klover.it will not be recognized for the purposes of the Klover Guarantee. 
  • Testing by the authorized Technical Assistance Center is not mandatory for the purposes of the 2 (two) year Klover conventional warranty, but highly recommended, as the Product may require specific control and adjustment of the control unit. operation by specialized personnel.
  • The testing operation involves the following operations:
  • Commissioning of the appliance with combustion control and possible parameter calibration.
  • Verify installation and report any anomalies.
  • Completion of the First Ignition Report necessary for the purpose of extending an additional 3 (three) years of warranty in the manner indicated in the “Conventional warranty conditions” attached to the product.
  • Instructions and warnings to be communicated to the end customer.
  • Any agreements on seasonal maintenance of the appliance.
  • The warranty extension is to be considered valid only if the warranty and / or first ignition report is duly completed, is clearly legible in all its parts and is registered in the dedicated dedicated web area.
    For the validity of the First Ignition report, the intervention must be carried out by the authorized Technical Assistance Center within 90 (ninety) days from the date of purchase.

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TECHNICAL INTERVENTION RATES

Find out what are the recommended rates for Technical Intervention (Maintenance)

INTERVENTION TYPEAIRIDRO
HOURLY RATE (INCLUDING TRAVEL TIME AND TRAVEL CHARGES)30 EUR VAT INCLUDED30 EUR VAT INCLUDED
REFUND KILOMETRIC0.50 € / KM VAT EXCLUDED0.50 € / KM VAT EXCLUDED
SEASONAL MAINTENANCE PELLET PRODUCT *70 EURO VAT INCLUDED90 EURO VAT INCLUDED
SEASONAL MAINTENANCE PELLET / WOOD PRODUCT *90 EURO VAT INCLUDED
SEASONAL MAINTENANCE WOOD PRODUCT *70 EURO VAT INCLUDED90 EURO VAT INCLUDED
  • * The amounts refer to interventions carried out within 40 km.
  • The amounts do not include the cost of the right to call and any spare parts, consumables and chimney cleaning.
  • Rates are indicative and subject to change depending on the particular nature of the intervention (urgency, location difficult to reach, positioning and particular installation of the product, etc.)

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